The Coffee Prophets therefore has assembled the best POS system available anywhere. Designed by Microsoft engineers, and empowered by the leading edge offerings of Microsoft. The Coffee Prophets provide a holistic solution for your entire coffee house, drive thru, café and merchandising and management needs.

Our Hardware Partners

The Coffee Prophets aggressively sought after the leaders in each specific field of POS Hardware and here they are.

Basic Support – No cost at all and available for the first 30 days.
Incident Packages:

1 incident $100
2 Incidents $175
3 Incidents $250
4 Incidents $300

In order to insure efficient lifecycle management, The Coffee Propehts has partnered with Dell, Epson, and Star, to provide 3 year warrantees on these manufacturers’ components. Our on line support staff will contact the manufacturer on your behalf, provide all available information and assist in the administration of your return request. We will provide you with the appropriate shipping information and track the entire process in our Oracle based Customer Satisfaction system. The Coffee Propehts will act as your liaison to our manufacturing partners.

Platinum Support - $75 per month

• Unlimited access to The Coffee Propehts web based knowledge library, training tools, and on line documentation
• 2 web based, or live phone support incidents at no charge

Onyx Support - $125 per month

• Unlimited access to The Coffee Propehts web based knowledge library, training tools, and on line documentation
• 4 web based, or live phone support incidents at no charge

Tunsten Support - $175 per month

• Unlimited access to The Coffee Propehts web based knowledge library, training tools, and on line documentation
• Unlimited web based, or live phone support incidents
• The Coffee Propehts Spare in the Air and On site replacement*
• Free Go-To-My-PC subscription

*Details and fees may vary according to size of system, components, and manufacturer participation levels.

Dinerware lets you control the costs associated with your POS system.
Whether you are a small bar with one terminal, or a high volume operation, Dinerware is the affordable choice.
Superb ease-of-use, reliability, and technology made easy. No required hardware system to buy. Choose nearly any Windows 2000 or Windows XP configuration.
Dinerware costs less to install, and less to own.
Restaurants and bars of all sizes can afford to computerize with Dinerware.

• For large restaurants, Dinerware offers less training, powerful management functions on the floor, totally open data access, and virtually unlimited capacity.
• For small restaurants, Dinerware means no more compromises between price and and capability.
• For all restaurants, Dinerware's breakthrough ease-of-use and low maintenance means you can control the costs associated with your system.

A computer cannot manage your restaurant. Only you can do that. Dinerware gives you just the right combination of

• Flexibility
• Control
• Insightful information
• Money-saving efficiency

These features are presented to you in a very easy user interface, which means you will use them.
All the bells and whistles are no good to you if they are too difficult to use

Dinerware is the most advanced restaurant POS software on the market. No other product even comes close.
Our industrial-strength components and sophisticated architecture combine to provide a system that is

• Reliable
• Easy to install and use
• Quick to learn
• Powerful
• Low Maintenance

Even with all this power, Dinerware POS works great on a single, inexpensive computer.
So even the most humble of establishments can now afford modern technology to replace that old cash register.

State of the Art Workstation
Our world-class user interface was designed by seasoned professionals for quick training, fast operation, and ongoing ease of use.

• Very powerful features such as split tickets and item sharing are easy to learn and use.
• No confusing modes like fast bar.
• No back office computer is required.
• Intelligent Server Architecture

Smart Server - "The Brain"

• This state-of-the-art "n-tier" architecture maximizes the benefits of SQL database technology, and leaves our competitors in the dust.
• Unlike "web-based" systems using html and java, our native TCP design has the high performance and rich user interface required for the demanding restaurant environment.
• System failure due to corrupted data is almost nonexistent.
• Large or high volume systems need only upgrade the main server.
• Installation of additional Workstations is a breeze.

Dinerware is extraordinarily reliable.

SQL Database
Your data is safe and accessible with SQL database technology.

• Dinerware was designed for SQL from the ground up.
• Large enterprises can leverage all the power of SQL for enterprise data management using off-the-shelf tools.
• SQL is widely accepted as the standard for reliable, fault-tolerant data management on personal computers.
• Your data is readily available in other applications.
• Dinerware can use either the free MSDE, or the full version of Microsoft SQL Server 2000, depending on the customer's needs.

Features of the Dinerware POS System

Get a report, edit an employee timesheet, change a price, or create a new happy hour in seconds, without leaving the floor.

• Dinerware can be scaled to handle a virtually unlimited number of terminals.
• Designed to work well on a single inexpensive computer, so it can be used as a replacement for your register.
• Extremely easy to use for both staff and managers.
• Low maintenance.  Software upgrades are a snap.

All management functions can be performed from any terminal, at any time.

Ticket Handling
Your interactive ticket is very powerful, yet fast and easy to use.  You will experience reduced errors, increased staff productivity, and an enhanced level of customer service and satisfaction.  All of which is money in the bank. 

• Learn how to handle tickets in 5 minutes.
• The ticket shows all details, including choices and discounts.
• Instantly create a new ticket by simply choosing a menu item.
• Enter and pay for bar drinks quickly.  No "fast bar" mode required.
• Split tickets.
• Share Items.
• Combine tickets.
• Add new People to a ticket at any time.  Great for informal groups dining in the bar!
• Transfer tickets between servers.
• Change tables.
• One-touch item repeat is great for bartenders.
• Unlimited payments on a single ticket.
• Optional credit card integration.
• Ad-hoc ticket / table names.

Hold and release items to control remote printing.

Order Routing
Taking the customer's order is just the beginning.  After the order is entered by the server, Dinerware goes to work sending the relevant information to all the right places.

• Dinerware supports unlimited custom printers for Kitchen, Bar, Pizza, Hot Side, Cold Side, Wine Steward, and whatever else you need.
• Any item may print on any combination of printers when it is ordered.
• Choices can print at separate printers from their items.  Send the Side Salad to the Cold Side printer automatically.
• Items are not sent until all required Choices have been made.
• Type a free-text Special Request for any item.
• If a printer malfunctions, it’s easy to assign jobs to another printer temporarily.
• Items are sorted by Item Group at the kitchen printer, so you will see Appetizers before Entrees.

Menu Management
Dinerware has powerful menu management functions that allow you to easily customize to your needs.  Our world-class design reduces many tasks that are tedious and error prone with our competitors to a few simple commands.

• Unlimited items and choices.
• No buttons to create.  The order entry screens are created automatically.
• Quick adjustments from any terminal, anytime.
• Menu Items can appear in multiple places.
• Unlimited Choices (aka Modifiers).
• Choices can affect item price by fixed amount or percentage.
• Use Item Groups to change the price of many items at once.
• Flexible taxation and revenue class options.
• Enter the cost of each item you sell for profit analysis.

Business Policies
Possibly the most important thing you can do to control the flow of product and money in your restaurant is to set effective business policy.  With Dinerware, you can easily experiment with promotional strategies like happy hours and coupons to boost sales.  Dinerware gives you the tools you need to effectively manage these aspects of your business.

• Unlimited, custom Void reasons..
• Create an unlimited number of custom discount types for:
• gift certificates
• coupons
• promotions
• employee perks
• happy hours

Set up happy hours with a few mouse clicks, and turn them off the same way.  Our competitors make you wrestle with an extremely complex and error-prone price schedule

Security
Dinerware has a flexible and detailed security system that lets you give your employees access to everything they need and nothing they don't.

• All important management functions are available through any terminal, so your employees don't have to get into the office to use a different back office application as is necessary with our competition.
• Assign each employee a unique PIN code required for access.
• Quick Permissions allow a manager to enter their PIN code to give one-time access to any function

Labor Tracking
Dinerware includes functions to track your labor costs and simplify your payroll.

• Comprehensive employee database allows you to store important contact information and dates.
• Create as many Jobs as you like.
• Assign any number of Jobs to any Employee.
• Assign individual pay rates for each Employee Job combination.
• View and Edit individual time sheets as necessary.
• Comprehensive labor reporting makes payroll a snap.

Dinerware records Tip information.

Communication
Dinerware includes an e-mail system so you can communicate with your employees more effectively.

• Place any menu items onto the Fresh Sheet and set the quantity.  Dinerware displays the list on the login screen, and on menu buttons so your staffs know what's running low.
• Message of the Day appears on the login screen.
• Send a message to one or more employees.  Messages appear on the "Personal Page."
• Restrict access to email functions.
• Restrict access to broadcast messages.

A complete record of all messages is kept in the database.

Reporting
The data collected by Dinerware will quickly become your most valuable business asset.  We give you tools to effectively analyze your data and improve your bottom line.

• All data generated is kept in the database forever.  You can generate history reports for any period, going as far back as you want.
• Instant, on-screen, daily sales and statistics are available at any time from any terminal, and print at the receipt printer.
• See the daily balance report for any server at any time.  Servers can preview their own report at any time, and print it at the end of their shift.
• The "Blind Bartender" option allows you to restrict certain jobs from being able to view their daily report.
• View any report, at any time, from any Workstation.  Our competitors force you to use a cumbersome "back office" program.
• Dinerware comes with dozens of useful reports, many with graphs.
• Reporting is expandable and customizable.

It's your data.  Access your information, live, from external applications like MS-Excel and Word.  No export step is required

Dinerware uses a Crystal Reports engine to produce reports from the SQL/MSDE database.

Reliability and Scalability
Demand reliability.  It's your business.

• Dinerware is built on SQL database technology for mission-critical reliability.
• Individual Workstation failure cannot hurt the system.
• Dinerware can handle virtually unlimited terminals and volume by upgrading the primary server.
• Use off-the-shelf tools such as SQL Server 2000 Pro to customize your own IT solutions.